Richard Brown works as a carpenter in the Herefordshire area.
He had a client who was looking to have a large glazed oak pergola installed on the back of their detached brick-built home, in a small market town at the foot of the Malvern Hills.
The garden benefitted from fabulous views across the countryside, and they wanted to make the most of these when sitting outside. Having a glazed oak pergola with a glazed roof seemed like the perfect solution.
Richard had dealt with Oak By Design a few years previously when he needed an oak porch supplying, so he knew where to come for the oak pergola.
The oak pergola was to be nearly 7 metres wide by 3 metres deep, with a relatively low-pitched roof that would sit against the house wall. Access to the pergola would then be via French doors from the living room.
As Richard and his clients weren’t sure what timber sizes to use, Joanne supplied a couple of scaled diagrams for them to decide. She provided drawings in both 140mm x 140mm and 190mm x 190mm.
The clients decided to go for the chunkier oak option, with 190mm x 190mm main timbers and 140mm x 140mm oak rafters. A quotation was provided, which was accepted by Richard's clients in March, ready for the pergola to be in use for the summer.
Initially, the clients wanted to have the front oak posts supplied longer than would be seen, so they could be dropped into the ground, but they changed their minds and decided on having the posts fit into a metal shoe that Richard was going to have made.
All the oak was sealed with 2 coats of Osmo Polyx UV oil – 429 (Natural)
The oak pergola was ready at the beginning of July, and delivery was arranged with a local courier to take the fabulous pergola to the site.
Richard sent the following information on how the build had gone:
“I was contacted by a customer who wanted a glazed oak oak pergola on the back of their house—the width of the back of their house—and to cover most of the patio. The total measurement was 7m long across the back of the house and 3m out from the house. The customer wanted big thick posts about 190mm x 190mm and 140mm x 140mm rafters for the glass to sit on.
They also requested a glass roof, which I sourced separately, but required strips of oak to be supplied, which they did with no problem. The glass was self-cleaning, 16mm WE spacer/argon gas/4mm toughened/low 1.2u value.
Following the drawings supplied by Oak By Design, I marked out where the three front posts would be sited and lifted the existing patio slabs. We then dug down and poured concrete in to make a base for the posts.
I had three steel shoes manufactured that would screw on the ends of the posts and down onto the concrete. This left a 5mm gap between the posts and patio, as the customer did not want the posts to sit on top of slabs. At the end of the build, we re-laid the slabs.
The build was very straight-forward. When putting the glass on, we added soft wood strips down the middle of the rafters, leaving 200mm. I machined some oak timbers to put at the bottom to disguise the soft wood where it was visible.
We then used the appropriate seal tape and crown tape before screwing down the extra strips of oak to make it tight and seal correctly.
I have used Oak by Design many times now. I find them very helpful when I am quoting for jobs and for any queries I have along the way.
The quality of their wood is the best around, and their measurements are spot on. Delivery is as agreed and always on time.”
The photos below show the pergola during the installation and the use of a compact lift, which makes lifting the large timbers much easier!
The customers were over the moon with the final outcome, sending Richard the following message:
“We are very thrilled with our new oak pergola/veranda. The chunky oak structure enhances the plain red brickwork of our house and makes better use of the existing patio area.
We can now sit out under the tinted glass roof in any weather and admire the craftsmanship of the crafted joints and oak pegs. The quality of the wood from Oak By Design is fantastic.
It has turned out better than we wished for.
Thank you, Richard, for your professionalism, hard work, and craftsmanship.”
Richard works throughout the Herefordshire, Worcestershire, and Gloucestershire areas.
His contact details are:
Tel. no:- 07854 692765
Oak By Design Directory: oakbydesign.co.uk/directory/richard-brown/
Instagram:- @rbrowncarpentry
Email address: richard.brown301@yahoo.co.uk
Facebook:- www.facebook.com/rbrowncarpentryservices
Telephone: 01423 593 794
Locksley Park
Blind Lane
Tockwith
YORK YO26 7QJ
Opening Times:
Mon to Fri - 9.00am to 5.00pm
Bank Holidays - Closed
Christmas 2024 - TBC
Oak By Design is the trading name of:
Penny Bricks & Timber Ltd.
Reg Number: 04384416
VAT Number: 664 8012 33
Left us a
star reviewGreat personal service to ensure we got what we needed specific to our personal requirements. Quality is outstanding and there was a helping hand there all the way. The porch we ended up with was not cheap but having looked at others the quality of the Oak by design product shines through. Very pleased with the result and the complements from both neighbours and our builders keep coming.
From the start of our enquiry, the service provided was excellent. Joanne was a great help and the oak porch structure looks fantastic on our new build. It completely changed the look of the house. Very quick delivery could not recommend enough.
We were looking to have a bespoke oak and glass atrium for the front of our new house renovation. We wanted to find a company we trusted, who clearly understood our brief and could manufacture and install a high quality product at a competitive price. A big ask, but OakByDesign ticked all our boxes. Jamie and the team from the initial discovery meeting to completion of the installation were fantastic. The design, material quality and installation were first class and I would highly recommend you to include them within your project plans. Thank you all. Ben and Lindsay.
Oak by Design were extremely helpful at all stages of my project from helping and advising me to choose the most appropriate beam through to advice on fixing the beam. They were extremely patient with changes to my beam dimension requirements finally providing a solution to suit my project. They provided photographs on completion of the beam prior to dispatch to ensure that my requirements had been met. I was extremely impressed by the quality and finish of the beam which has become the focal point for my fireplace project. Oak by Design provided customer care of the highest quality and I would highly recommend their services.
Great service by a friendly professional team, a pleasure to work with. The end result of our oak glazed leisure spa and outdoor kitchen looks fantastic. Great job
We got a fantastic garden structure from Oak by Design. It is a very handsome building and the design process was very patient, to say the least. We didn’t really know what we wanted, so we had to be guided through it. And we are delighted.
On behalf of Shears PHG Our customer was looking at having an oak porch built for their property in the West Midlands we got in contact with Joanne at Oak by Design and she was really helpful, always friendly on the phone and polite nothing was too much trouble. Joanne kept us up to date through every stage and our customer is really pleased with the results of the Porch it looks great and we wouldn’t hesitate to use them again in the future
We worked with Jamie from Oak By Design on a super project near Wetherby. There was plenty of oak in this design for the team to really show their worth - and they did. The attention to detail was excellent. If anything was not quite how the client wanted it, they were straight back to attend to this. The customer care was superb. We look forward to working with Oak By Design on another project soon.
A fabulous service and supportive through the design and delivery process. Highly recommended
I could not recommend Oak By Design more highly. Joanne and the team worked tirelessly to resolve an issue that was the result of my mistake when I ordered the porch. Great customer service.
Four years ago we took the decision to completely gut an old farmhouse and start again with it, we started looking for a supplier of oak to refit all of the internal doors, door casings, skirting and flooring. Our carpenter recommended Oak By Design. He wasn't wrong! All of the oak has been completely top notch. As the old house has settled into it's new skin it has moved and cracked in various places, the only thing that has been stable and unwavering is the oak. The customer service has been superb, with them continuing to supply exactly the same items, with the same quality over the course of 4 years. They even indulged our designs for furniture for our "boot room", with Shoe pigeon holes and a bench which we could store wellies under (as pictured). The doors supplied by them are reassuringly heavy and sturdy, with a proper "thunk" as you close them, cutting off sound from the rest of the house. There may be other, cheaper suppliers of oak out there, but none with the same level of quality, longevity and customer service as Oak By Design. If you want to do it right (& once!) use these guys.
When embarking on a large renovation project assembling the right team of skilled work people is vital. It involves the need for skill, imagination and trust. It was important to us to use a local company and Oak by Design seemed to tick the right boxes although we had not dealt with them or indeed heard of them before. We soon came to realise that the combination of Ben, Billy, Jamie, Matt and MIck ( listed strictly in alphabetical order ) was a great success. Skilled: highly, imaginative: an excellent creative talent, trustworthy: 100% but also such great team players that all the other trades on site benefitted from their cooperation and great good humour. I would endorse the other reviewers who have commented on the quality of the materials used, whether in the replacement windows, the light oak internal doors. the fantastic oak staircase, the secret bookcase and the pièce de résistance: the oak conservatory. It has been a great project and much of that I attribute to the work of Oak by Design. A big thank you to you all.
Amazing customer service from beginning to end . My builder was in awe at the quality of the oak porch components. Call them and ask for Joanne - what she doesn’t know isn’t worth knowing! It’s not every day you invest in a “proper” porch so do it right. You’ll definitely be delighted!
Very impressed with Oak By Design. Customer service is fantastic and they were very patient in helping me ensure what I needed was the right size. Photos sent of oak cover before it was sent to me and end product was great. It was also not the most expensive either. Would definitely recommend.
I wish I could give more starts!! We looked at many companies before finally choosing Oak by Design. We are so glad we chose them. They were excellent from start to finish. They worked with us to find a workable design that was to our liking. Our door looks amazing (despite the building site that still surrounds it!). Their customer service is of the highest standard, Joanne could not do enough to help us. I would not hesitate to recommend them.
Oak by Design have made 2 oak framed rooms for us, sunroom at the front and and "moonroom" (photo) at the back which encompasses a shower room, work area and storage. They have been helpful at every stage and the outcome is simply brilliant. They make the whole house feel roomier and brighter and are beautiful places to be. GE North Yorkshire
We purchased some engineered oak flooring and oak covers from Oak By Design and couldn't be happier with the finish and quality. They are spot on. Joanne was extremely helpful throughout the whole process and provided plenty of advice when necessary. Thank you
Working with Oak By Design on our project was a pleasure and we were delighted with the results. Joanne was extremely helpful, quick to answer any questions and generally a great person to deal with! The quality and finish of the products - RSJ covers and Oak Windows & Doors were superb and look great. Would highly recommend working with Oak By Design and would not hesitate to use their services again for future projects!
This is the second time that we have used Oak By Design for oak products and once again we weren’t disappointed. We recently ordered some internal oak doors and from the very start they were a pleasure to deal with. Joanne especially was extremely helpful and friendly, nothing was too much trouble. We were kept updated about the progress of our order. Unfortunately we needed to delay acceptance of the doors for a few weeks and Oak By Design happily agreed to store them in their workshop until we were ready for them. The quality of the doors is very high, they are very well made and finished, far better than any oak doors that you will buy “ off the shelf. “ They are all installed now and look fantastic. I would highly recommend Oak By Design and we will certainly use them again in the future if we require any more oak products. A huge thank you to Joanne and the whole team for a great service and a great product.
Fantastic service from start to finish, I would have no hesitation in recommending this company or using them again. Very professional and helpful. Joanne was great in assisting us with choosing both styles and colours of the beams and cladding.
From the moment we visited the Oak Design showroom, we knew that we were dealing with a top quality local company. Richard the owner, showed us around his design works with real pride of his product and service offering. Jamie as sales executive has discussed and agreed the options & design with costs to us and we have now implemented the first phase of our home improvement, with more work to follow. We are highly delighted with the finished product and would strongly recommend Oak Design to other interested clients. I also suggest that you pay them a personal visit at the Home Building & Renovation exhibition in Harrogate, as well as their wonderful showroom of Oak Solutions in Tockwith to get a personal guided tour.
I firstly used oak by design a couple of years ago for an open oak porch. They were extremely helpful and everything was delivered on time to the highest quality. The porch went together with the oak dowels provided and looked great when it was all slated in. They have also supplied me with a oak beam for a fireplace natural random finish and it looks good.
Really delighted with the new porch by Oak by Design. It adds a super feature to my converted barn. Thanks to Joanne and the team.
My client was looking for ways in which to make his conversion (of an early seventies house into a period family farmhouse) “stand out from the crowd”. whilst maintaining a commercial eye on his expenditure, as the house was being converted for resale profit. Making the choice to meet with Richard and explore possibilities for incorporating some Real solid Oak features into his plans proved to be the making of the project. By taking lots of advice from Richard on both the size and structure of the components we were able to incorporate three key features. The beautiful and bold roof trusses and purlins for the open plan kitchen are simply a joy to behold. The stunning full height gable window which is directly glazed into the large framework can be appreciated from both the the kerbside and of course from within the cosy snug on the ground floor or the amazing first floor main bedroom where we incorporated some additional exposed roof beams just purely for effect. All in all it is fair to say that these significant choices certainly created the wow factor my client was looking for. Having managed to pre sell the property well before completion it in itself demonstrates the benefits of keeping these sorts of real oak features as part of a modern build. I have no hesitation whatsoever is saying that if anyone is looking to get advice and is serious about investing in quality oak products they should have no need to look further than Oak by Design. Thanks again Richard for all your help , guidance and continued support which is a credit to you and the craftsmen you employ.
Excellent quality workmanship and materials. Very easy and friendly to deal with on the phone. Everything done on time and no problems at all. Will definitely use again next time I need an oak porch or any other oak structures.
My company has ordered 2 porches with Joanne from oak by design, and have more planned in the future. They've been brilliant from start to finnish. Great communication right through. And the quality of the product is exceptional. Do not hesitate to order.
Having lived with our porch for over 2 years I can honestly say it’s the best addition to our house we ever made. Not only does it look fantastic the quality is outstanding. I love that it keeps the mud out of the hall and provides a seating area to remove muddy boots.
Exceptional service and beautiful flooring. Absolutely delighted with every aspect. Went above and beyond great customer service to meet our needs and timescales.
Oak by design were a fantastic company to deal with. They made us some treads for a bespoke stair case from large pieces of air dried oak. They were very thorough in making sure that they understood exactly what we wanted. They made excellent suggestions for small changes to our own design in order to produce a better finished product and to manage the cost. We were very happy with the treads when they were delivered. They look fantastic and fitted perfectly to the steel frame which was made by a third party. I could not recommend them more highly.
Posting on behalf of my Mother in Law, Shirley Abbott "Having planned to shop around, Oak By Design was my first stop. I had no need to look any further. Joanne patiently and professionally guiding me through the confusion of choosing the right flooring. The service and support from the staff was exceptional, efficient and helpful. And - my floor looks amazing!"
We were delighted with our new porch. Right from our initial contact with Joanne at ObD, through the design and the installation by Jack and his team the service has been excellent. We would have no hesitation in recommending ObD and Jack to anyone thinking of a high quality oak porch. Thank you to all involved.
Found Oak by Design searching for a new front porch to replace a canopy and knew immediately that this was company for the job and I was not disappointed. I already knew what I wanted and Richard, very patiently, developed my basic requirements, with a number of iterations, into a full detailed design. As I live outside their site working area I decided go for supply only and to install the porch myself. It was delivered as promised and it looked great even on the pallet! It took me a while to fit but it was very satisfying and the result is fantastic. The quality of the aged oak and carpentry of the timbers is excellent. I’m delighted with the porch supplied by Oak by Design - it looks superb.
On behalf of John Docherty: Oak By Design were a great company to deal with; helpful, knowledgeable, professional. The quality of the oak supplied to us for our bespoke porch was first class. Nothing was too much trouble for this company, and we will definitely be using this wonderful company again in 2022.
First class service and product . Our car port and steps look fantastic and blends in with the existing buildings beautifully. Would definitely recommend them.
Excellent customer service. Very friendly. Explained in detail. Product is beautiful. Would recommend. Company sent photos of finished product prior to dispatch to confirm our happiness with their work.
Amazing craftsmanship from this company. The customer service from Joanne was superb. My questions and indecisiveness were never an issue and she was always on hand to offer advice and find the answers to my questions. Our oak porch has transformed the house and we are over thd moon with it. Would highly recommend Oak By Design. Joanne is an asset to the sales and promotion of this company and is very knowledgeable. Would give 10 stars if I could!
Oak by design provided our engineered oak flooring. From our initial meeting and supply of samples to the final delivery we have been provided with excellent service. Carl has been in touch throughout the process and provided updates about the lead time and expected delivery dates. We are delighted with the flooring. Very happy to recommend Oak by design.
Found this company by accident whilst passing through Harrogate, but well worth a visit.Great products choice with helpful friendly service. The wooden flooring and beams look great in situ and we are very pleased with the transformed room. Would recommend and use again.
What can I say, Oak By Design have been the most fantastic company to deal with. Joanne was so helpful, friendly and professional. She really seemed to care about our project, which made such a difference. We had 4 oak RSJ covers made and 2 fireplace mantles. The finish is outstanding. Everyone believes they are solid beams, which was just what we wanted. The care and attention this company will give you is 2nd to none and I would highly recommend them. Pictures will follow when we complete our project, thanks again Oak By Design. x
Great company, always on the end of the phone to talk through design, measurements, fitting. The Oak is very high standard, looks amazing.
Firstly, the product quality was superb, a beautiful oak mantle piece for my fire place, gorgeous. The installation was quick, efficient and fitter very friendly. The price was very reasonable, actually very good value. But what makes it all SIX STAR, ( but we I can only give 5!), was the customer service. When walking in the shop I was perfectly attended to, I was given samples to take home and they remembered to call soma days later to see what I thought. Order to install time was very fast for such a bespoke service. My experience was world class, great to deal with a brilliant local/small business, I totally recommend.
Spectacular service from start to finish! great design work and support from concept to installation. The builders were amazing! So pleased with the outcome! Thankyou so so much !
A great company to deal with. Professional from start to finish and always there to assist with any queries. Highly recommended.
We are ‘over the moon’ with our beautiful oak porch made by Oakbydesign .From our initial enquiry to delivery and installation the service and attention to detail has been outstanding! A very big thank you to Joanne who was so helpful and friendly from start to finish which made the whole process such a pleasure. Highly recommend anyone looking for an oak porch to choose Oakbydesign . Yvonne Grant.
Great service from start to finish, Joanne was great help. Designs were spot on and so happy with the porch. 10/10. Fully recommend.