Outstanding customer service from a company that truly cares. I’ve only dealt with a small amount of companies where buying experience totally outstrips the monetary value & this is one of them.

Found this company by accident whilst passing through Harrogate, but well worth a visit.Great products choice with helpful friendly service. The wooden flooring and beams look great in situ and we are very pleased with the transformed room. Would recommend and use again.

Fantastic service from start to finish, I would have no hesitation in recommending this company or using them again. Very professional and helpful. Joanne was great in assisting us with choosing both styles and colours of the beams and cladding.

Fantastic service and quality of product. I couldn’t be happier with my Oak porch, which was designed to my specification with the minimum of fuss. Joanne was so helpful and nothing was too much trouble. Incredibly well engineered and looks fantastic. Thank you so much.

From start to finish Oak By Design have been incredible, nothing was too much trouble. Our new Oak doors are beautifully made and have really been the icing on the cake to finish our house renovations off. We have also had a fabulous outdoor oak structure with heating and we are very much looking forward to making the most of it in the months ahead. Thank you to the whole team I would throughly recommend.

Great service by a friendly professional team, a pleasure to work with. The end result of our oak glazed leisure spa and outdoor kitchen looks fantastic. Great job

I firstly used oak by design a couple of years ago for an open oak porch. They were extremely helpful and everything was delivered on time to the highest quality. The porch went together with the oak dowels provided and looked great when it was all slated in. They have also supplied me with a oak beam for a fireplace natural random finish and it looks good.

Great personal service to ensure we got what we needed specific to our personal requirements. Quality is outstanding and there was a helping hand there all the way. The porch we ended up with was not cheap but having looked at others the quality of the Oak by design product shines through. Very pleased with the result and the complements from both neighbours and our builders keep coming.

Working with Oak By Design on our project was a pleasure and we were delighted with the results. Joanne was extremely helpful, quick to answer any questions and generally a great person to deal with! The quality and finish of the products - RSJ covers and Oak Windows & Doors were superb and look great. Would highly recommend working with Oak By Design and would not hesitate to use their services again for future projects!

From the beginning the customer service has been superb, excellent help and advice when choosing the flooring, delivery arriving when promised and a product which is extremely high quality. We have replaced the majority of our flooring downstairs and we are so pleased with the result that we would have paid more. Fantastic.

Ordered an oak mantle beam from Oak by Design and they quickly called to check the finer details. Unfortunatly, the beam was slightly damaged on arrival by the courier company. Oak by Design immediately arranged to have it picked by DHL, transferred back to Yorkshire from Kent, repaired and sent back within 2 days, with no quibbles. The beam is beautiful, as is the high quality customer service by these people. Fully recommend using this company. Anthony Slater, Tonbridge. Tonbridge.

We got a fantastic garden structure from Oak by Design. It is a very handsome building and the design process was very patient, to say the least. We didn’t really know what we wanted, so we had to be guided through it. And we are delighted.

We ordered two bespoke doors and two bespoke porches for our house build from Joanne at OByD. We were specifically delighted with Joanne's attention to detail (and patience! lol) making the overall customer experience excellent. The product was equally fantastic, the product quality was truly beyond our expectations. Joanne is super helpful and knowledgeable, and kept my spirits up throughout our project. We would 100% recommend OByD, and specifically Joanne, for all your standard and bespoke oak requirements. H&D

Firstly, the product quality was superb, a beautiful oak mantle piece for my fire place, gorgeous. The installation was quick, efficient and fitter very friendly. The price was very reasonable, actually very good value. But what makes it all SIX STAR, ( but we I can only give 5!), was the customer service. When walking in the shop I was perfectly attended to, I was given samples to take home and they remembered to call soma days later to see what I thought. Order to install time was very fast for such a bespoke service. My experience was world class, great to deal with a brilliant local/small business, I totally recommend.

From the moment we visited the Oak Design showroom, we knew that we were dealing with a top quality local company. Richard the owner, showed us around his design works with real pride of his product and service offering. Jamie as sales executive has discussed and agreed the options & design with costs to us and we have now implemented the first phase of our home improvement, with more work to follow. We are highly delighted with the finished product and would strongly recommend Oak Design to other interested clients. I also suggest that you pay them a personal visit at the Home Building & Renovation exhibition in Harrogate, as well as their wonderful showroom of Oak Solutions in Tockwith to get a personal guided tour.

Oak by design were a fantastic company to deal with. They made us some treads for a bespoke stair case from large pieces of air dried oak. They were very thorough in making sure that they understood exactly what we wanted. They made excellent suggestions for small changes to our own design in order to produce a better finished product and to manage the cost. We were very happy with the treads when they were delivered. They look fantastic and fitted perfectly to the steel frame which was made by a third party. I could not recommend them more highly.

When embarking on a large renovation project assembling the right team of skilled work people is vital. It involves the need for skill, imagination and trust. It was important to us to use a local company and Oak by Design seemed to tick the right boxes although we had not dealt with them or indeed heard of them before. We soon came to realise that the combination of Ben, Billy, Jamie, Matt and MIck ( listed strictly in alphabetical order ) was a great success. Skilled: highly, imaginative: an excellent creative talent, trustworthy: 100% but also such great team players that all the other trades on site benefitted from their cooperation and great good humour. I would endorse the other reviewers who have commented on the quality of the materials used, whether in the replacement windows, the light oak internal doors. the fantastic oak staircase, the secret bookcase and the pièce de résistance: the oak conservatory. It has been a great project and much of that I attribute to the work of Oak by Design. A big thank you to you all.

Very impressed with Oak By Design. Customer service is fantastic and they were very patient in helping me ensure what I needed was the right size. Photos sent of oak cover before it was sent to me and end product was great. It was also not the most expensive either. Would definitely recommend.

What can I say, Oak By Design have been the most fantastic company to deal with. Joanne was so helpful, friendly and professional. She really seemed to care about our project, which made such a difference. We had 4 oak RSJ covers made and 2 fireplace mantles. The finish is outstanding. Everyone believes they are solid beams, which was just what we wanted. The care and attention this company will give you is 2nd to none and I would highly recommend them. Pictures will follow when we complete our project, thanks again Oak By Design. x

This is the second time that we have used Oak By Design for oak products and once again we weren’t disappointed. We recently ordered some internal oak doors and from the very start they were a pleasure to deal with. Joanne especially was extremely helpful and friendly, nothing was too much trouble. We were kept updated about the progress of our order. Unfortunately we needed to delay acceptance of the doors for a few weeks and Oak By Design happily agreed to store them in their workshop until we were ready for them. The quality of the doors is very high, they are very well made and finished, far better than any oak doors that you will buy “ off the shelf. “ They are all installed now and look fantastic. I would highly recommend Oak By Design and we will certainly use them again in the future if we require any more oak products. A huge thank you to Joanne and the whole team for a great service and a great product.

Amazing customer service from beginning to end . My builder was in awe at the quality of the oak porch components. Call them and ask for Joanne - what she doesn’t know isn’t worth knowing! It’s not every day you invest in a “proper” porch so do it right. You’ll definitely be delighted!

Thank you Jo for your assistance and detailed guide every step of the way with my new porch. Very pleased with the finished product, I would highly recommend Jack and his team for installation

Oak by Design were extremely helpful at all stages of my project from helping and advising me to choose the most appropriate beam through to advice on fixing the beam. They were extremely patient with changes to my beam dimension requirements finally providing a solution to suit my project. They provided photographs on completion of the beam prior to dispatch to ensure that my requirements had been met. I was extremely impressed by the quality and finish of the beam which has become the focal point for my fireplace project. Oak by Design provided customer care of the highest quality and I would highly recommend their services.

Very professional. Excellent product and service. Highly recommended.

Spectacular service from start to finish! great design work and support from concept to installation. The builders were amazing! So pleased with the outcome! Thankyou so so much !

Excellent quality workmanship and materials. Very easy and friendly to deal with on the phone. Everything done on time and no problems at all. Will definitely use again next time I need an oak porch or any other oak structures.

We worked with the team who designed a wonderful porch for our house near Harrogate. It has been an amazing addition. Simple but effective - excellent craftsmanship using authentic materials. We are absolutely delighted with the transformation and everyone who sees the porch says how great it looks. Thanks to all the team at Oak By Design.

Found Oak by Design searching for a new front porch to replace a canopy and knew immediately that this was company for the job and I was not disappointed. I already knew what I wanted and Richard, very patiently, developed my basic requirements, with a number of iterations, into a full detailed design. As I live outside their site working area I decided go for supply only and to install the porch myself. It was delivered as promised and it looked great even on the pallet! It took me a while to fit but it was very satisfying and the result is fantastic. The quality of the aged oak and carpentry of the timbers is excellent. I’m delighted with the porch supplied by Oak by Design - it looks superb.

We decided to get an oak porch to make our home more attractive and we are so glad we did as it really is beautiful ! Joanne and the Team have been professional, friendly and just a pleasure to deal with ! Thank you so much !!

We purchased some engineered oak flooring and oak covers from Oak By Design and couldn't be happier with the finish and quality. They are spot on. Joanne was extremely helpful throughout the whole process and provided plenty of advice when necessary. Thank you

Really delighted with the new porch by Oak by Design. It adds a super feature to my converted barn. Thanks to Joanne and the team.

I could not recommend Oak By Design more highly. Joanne and the team worked tirelessly to resolve an issue that was the result of my mistake when I ordered the porch. Great customer service.

Perfect from start to finish. The service is above and beyond. Pleasure to install

We are ‘over the moon’ with our beautiful oak porch made by Oakbydesign .From our initial enquiry to delivery and installation the service and attention to detail has been outstanding! A very big thank you to Joanne who was so helpful and friendly from start to finish which made the whole process such a pleasure. Highly recommend anyone looking for an oak porch to choose Oakbydesign . Yvonne Grant.

We have been impressed from the first contact with Oak By Design, first class customer service and the product speaks for itself. We found it straight forward to install and the support was always there if we needed it. Brilliant, we could not recommend enough and will use them again.

Great company, always on the end of the phone to talk through design, measurements, fitting. The Oak is very high standard, looks amazing.

A great company to deal with. Professional from start to finish and always there to assist with any queries. Highly recommended.

On behalf of Shears PHG Our customer was looking at having an oak porch built for their property in the West Midlands we got in contact with Joanne at Oak by Design and she was really helpful, always friendly on the phone and polite nothing was too much trouble. Joanne kept us up to date through every stage and our customer is really pleased with the results of the Porch it looks great and we wouldn’t hesitate to use them again in the future

We can thoroughly recommend Oak by Design. Not only did they provide the best of oak floors and oak staircase to suit our new, contemporary home, but they returned to make good a problem which was not their fault. Going the extra mile separates great companies from ordinary firms. Thank you Jamie & Billy. From Mike & Barbara, York.

A fabulous service and supportive through the design and delivery process. Highly recommended

A first rate service from start to finish. We've used this company in the past for our floor - 40 foot of solid oak! 2 beams and 2 RSJ covers. This time a beam for our new kitchen inglenook and another RSJ cover. More than impressed with the products which more than met our spec. A very friendly and helpful team who I'd recommend to anyone.

Pleasure to do Buisness with

Oak by Design have made 2 oak framed rooms for us, sunroom at the front and and "moonroom" (photo) at the back which encompasses a shower room, work area and storage. They have been helpful at every stage and the outcome is simply brilliant. They make the whole house feel roomier and brighter and are beautiful places to be. GE North Yorkshire

Oak by design provided our engineered oak flooring. From our initial meeting and supply of samples to the final delivery we have been provided with excellent service. Carl has been in touch throughout the process and provided updates about the lead time and expected delivery dates. We are delighted with the flooring. Very happy to recommend Oak by design.

We were looking to have a bespoke oak and glass atrium for the front of our new house renovation. We wanted to find a company we trusted, who clearly understood our brief and could manufacture and install a high quality product at a competitive price. A big ask, but OakByDesign ticked all our boxes. Jamie and the team from the initial discovery meeting to completion of the installation were fantastic. The design, material quality and installation were first class and I would highly recommend you to include them within your project plans. Thank you all. Ben and Lindsay.

Superb! Fantastic! I can’t recommend enough. If you want gorgeous oak use this company. Oak by design made a porch for us and we couldn’t be more happier with it! It’s beautiful! The quality is first rate. Throughout the build Jo kept us informed as to the process of having the oak cut to size and installed. Jo and the team even sent us a lovely oak chopping board! Jack and his team who built it are fabulous! They go the extra mile. We have decided to use oak by design for a kitchen extension project in the future. Thank you oak by design for giving me a gorgeous porch! Charlie x

Amazing craftsmanship from this company. The customer service from Joanne was superb. My questions and indecisiveness were never an issue and she was always on hand to offer advice and find the answers to my questions. Our oak porch has transformed the house and we are over thd moon with it. Would highly recommend Oak By Design. Joanne is an asset to the sales and promotion of this company and is very knowledgeable. Would give 10 stars if I could!

We worked with Jamie from Oak By Design on a super project near Wetherby. There was plenty of oak in this design for the team to really show their worth - and they did. The attention to detail was excellent. If anything was not quite how the client wanted it, they were straight back to attend to this. The customer care was superb. We look forward to working with Oak By Design on another project soon.