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On behalf of Shears PHG Our customer was looking at having an oak porch built for their property in the West Midlands we got in contact with Joanne at Oak by Design and she was really helpful, always friendly on the phone and polite nothing was too much trouble. Joanne kept us up to date through every stage and our customer is really pleased with the results of the Porch it looks great and we wouldn’t hesitate to use them again in the future

Four years ago we took the decision to completely gut an old farmhouse and start again with it, we started looking for a supplier of oak to refit all of the internal doors, door casings, skirting and flooring. Our carpenter recommended Oak By Design. He wasn't wrong! All of the oak has been completely top notch. As the old house has settled into it's new skin it has moved and cracked in various places, the only thing that has been stable and unwavering is the oak. The customer service has been superb, with them continuing to supply exactly the same items, with the same quality over the course of 4 years. They even indulged our designs for furniture for our "boot room", with Shoe pigeon holes and a bench which we could store wellies under (as pictured). The doors supplied by them are reassuringly heavy and sturdy, with a proper "thunk" as you close them, cutting off sound from the rest of the house. There may be other, cheaper suppliers of oak out there, but none with the same level of quality, longevity and customer service as Oak By Design. If you want to do it right (& once!) use these guys.

We worked with Jamie from Oak By Design on a super project near Wetherby. There was plenty of oak in this design for the team to really show their worth - and they did. The attention to detail was excellent. If anything was not quite how the client wanted it, they were straight back to attend to this. The customer care was superb. We look forward to working with Oak By Design on another project soon.

Oak by design were a fantastic company to deal with. They made us some treads for a bespoke stair case from large pieces of air dried oak. They were very thorough in making sure that they understood exactly what we wanted. They made excellent suggestions for small changes to our own design in order to produce a better finished product and to manage the cost. We were very happy with the treads when they were delivered. They look fantastic and fitted perfectly to the steel frame which was made by a third party. I could not recommend them more highly.

Amazing craftsmanship from this company. The customer service from Joanne was superb. My questions and indecisiveness were never an issue and she was always on hand to offer advice and find the answers to my questions. Our oak porch has transformed the house and we are over thd moon with it. Would highly recommend Oak By Design. Joanne is an asset to the sales and promotion of this company and is very knowledgeable. Would give 10 stars if I could!

Excellent customer service. Very friendly. Explained in detail. Product is beautiful. Would recommend. Company sent photos of finished product prior to dispatch to confirm our happiness with their work.

I first used Oak by Design in 2021 for a oak porch, I used them again 2023 for an oak pergola. Both times my clients have been Delighted with the finished product. Both times the product was delivered when stated, everything i needed was on the delivery. Oak by design listened to what I required for both jobs. The quality of the oak is excellent, all joints fit correctly & if I had a problem I only had to ring and speak to them. R Brown Carpentry always recommends Oak by Design when asked about oak structures.

Amazing customer service from beginning to end . My builder was in awe at the quality of the oak porch components. Call them and ask for Joanne - what she doesn’t know isn’t worth knowing! It’s not every day you invest in a “proper” porch so do it right. You’ll definitely be delighted!

My wife and I recently purchased an oak porch from Oak By Design. We are delighted with the porch and it has been much admired. We did get some help assembling it but everything fitted together perfectly.

Pleasure to do Buisness with

We have been impressed from the first contact with Oak By Design, first class customer service and the product speaks for itself. We found it straight forward to install and the support was always there if we needed it. Brilliant, we could not recommend enough and will use them again.

Oak by Design were extremely helpful at all stages of my project from helping and advising me to choose the most appropriate beam through to advice on fixing the beam. They were extremely patient with changes to my beam dimension requirements finally providing a solution to suit my project. They provided photographs on completion of the beam prior to dispatch to ensure that my requirements had been met. I was extremely impressed by the quality and finish of the beam which has become the focal point for my fireplace project. Oak by Design provided customer care of the highest quality and I would highly recommend their services.

I wish I could give more starts!! We looked at many companies before finally choosing Oak by Design. We are so glad we chose them. They were excellent from start to finish. They worked with us to find a workable design that was to our liking. Our door looks amazing (despite the building site that still surrounds it!). Their customer service is of the highest standard, Joanne could not do enough to help us. I would not hesitate to recommend them.

Outstanding customer service from a company that truly cares. I’ve only dealt with a small amount of companies where buying experience totally outstrips the monetary value & this is one of them.

A first rate service from start to finish. We've used this company in the past for our floor - 40 foot of solid oak! 2 beams and 2 RSJ covers. This time a beam for our new kitchen inglenook and another RSJ cover. More than impressed with the products which more than met our spec. A very friendly and helpful team who I'd recommend to anyone.

Excellent quality workmanship and materials. Very easy and friendly to deal with on the phone. Everything done on time and no problems at all. Will definitely use again next time I need an oak porch or any other oak structures.

Great service from start to finish, Joanne was great help. Designs were spot on and so happy with the porch. 10/10. Fully recommend.

Great service by a friendly professional team, a pleasure to work with. The end result of our oak glazed leisure spa and outdoor kitchen looks fantastic. Great job

Super friendly people helping me with my self build porch!

Oak by Design have made 2 oak framed rooms for us, sunroom at the front and and "moonroom" (photo) at the back which encompasses a shower room, work area and storage. They have been helpful at every stage and the outcome is simply brilliant. They make the whole house feel roomier and brighter and are beautiful places to be. GE North Yorkshire

Perfect from start to finish. The service is above and beyond. Pleasure to install

Oak by design provided our engineered oak flooring. From our initial meeting and supply of samples to the final delivery we have been provided with excellent service. Carl has been in touch throughout the process and provided updates about the lead time and expected delivery dates. We are delighted with the flooring. Very happy to recommend Oak by design.

From the moment we visited the Oak Design showroom, we knew that we were dealing with a top quality local company. Richard the owner, showed us around his design works with real pride of his product and service offering. Jamie as sales executive has discussed and agreed the options & design with costs to us and we have now implemented the first phase of our home improvement, with more work to follow. We are highly delighted with the finished product and would strongly recommend Oak Design to other interested clients. I also suggest that you pay them a personal visit at the Home Building & Renovation exhibition in Harrogate, as well as their wonderful showroom of Oak Solutions in Tockwith to get a personal guided tour.

We purchased some engineered oak flooring and oak covers from Oak By Design and couldn't be happier with the finish and quality. They are spot on. Joanne was extremely helpful throughout the whole process and provided plenty of advice when necessary. Thank you

We decided to get an oak porch to make our home more attractive and we are so glad we did as it really is beautiful ! Joanne and the Team have been professional, friendly and just a pleasure to deal with ! Thank you so much !!

We ordered two bespoke doors and two bespoke porches for our house build from Joanne at OByD. We were specifically delighted with Joanne's attention to detail (and patience! lol) making the overall customer experience excellent. The product was equally fantastic, the product quality was truly beyond our expectations. Joanne is super helpful and knowledgeable, and kept my spirits up throughout our project. We would 100% recommend OByD, and specifically Joanne, for all your standard and bespoke oak requirements. H&D

Great personal service to ensure we got what we needed specific to our personal requirements. Quality is outstanding and there was a helping hand there all the way. The porch we ended up with was not cheap but having looked at others the quality of the Oak by design product shines through. Very pleased with the result and the complements from both neighbours and our builders keep coming.

Very impressed with Oak By Design. Customer service is fantastic and they were very patient in helping me ensure what I needed was the right size. Photos sent of oak cover before it was sent to me and end product was great. It was also not the most expensive either. Would definitely recommend.

From the initial quotation right through to the delivery and after service Joanne has been brilliant and given me an excellent product. I have just ordered another porch for another project from them and I will continue to do so for future projects . Thomas and Bell Building Contractors Ltd

I could not recommend Oak By Design more highly. Joanne and the team worked tirelessly to resolve an issue that was the result of my mistake when I ordered the porch. Great customer service.

Firstly, the product quality was superb, a beautiful oak mantle piece for my fire place, gorgeous. The installation was quick, efficient and fitter very friendly. The price was very reasonable, actually very good value. But what makes it all SIX STAR, ( but we I can only give 5!), was the customer service. When walking in the shop I was perfectly attended to, I was given samples to take home and they remembered to call soma days later to see what I thought. Order to install time was very fast for such a bespoke service. My experience was world class, great to deal with a brilliant local/small business, I totally recommend.

From the start of our enquiry, the service provided was excellent. Joanne was a great help and the oak porch structure looks fantastic on our new build. It completely changed the look of the house. Very quick delivery could not recommend enough.

I was sourcing an oak RSJ cover (circa 5m length) for my extension and found Oak by Design on the internet. All of the reviews I could were glowing and so I contacted them......And I'm so glad that I did. Joanne Fisher answered my initial call and she looked after my order from beginning to end - in terms of ensuring that I got exactly what I wanted she/they provided a superb service - everything on time - delivery in to the Peak District to suit when I wanted. The quality of the the RSJ cover is fantastic thick solid oak that matches my oak floor - looks amazing. If you want anything oak I can thoroughly recommend Oak By Design.

Fantastic staff with fantastic craftsmanship. Great communication and always on the ball. I would highly recommend oak by design, I don’t think you could get a better quality oak porch anywhere. Extremely pleased with ours , always getting compliments from fellow villagers

Really delighted with the new porch by Oak by Design. It adds a super feature to my converted barn. Thanks to Joanne and the team.

Exceptional service and beautiful flooring. Absolutely delighted with every aspect. Went above and beyond great customer service to meet our needs and timescales.

From start to finish Oak By Design have been incredible, nothing was too much trouble. Our new Oak doors are beautifully made and have really been the icing on the cake to finish our house renovations off. We have also had a fabulous outdoor oak structure with heating and we are very much looking forward to making the most of it in the months ahead. Thank you to the whole team I would throughly recommend.

First class service and product . Our car port and steps look fantastic and blends in with the existing buildings beautifully. Would definitely recommend them.

Working with Oak By Design on our project was a pleasure and we were delighted with the results. Joanne was extremely helpful, quick to answer any questions and generally a great person to deal with! The quality and finish of the products - RSJ covers and Oak Windows & Doors were superb and look great. Would highly recommend working with Oak By Design and would not hesitate to use their services again for future projects!

Great company, always on the end of the phone to talk through design, measurements, fitting. The Oak is very high standard, looks amazing.

Posting on behalf of my Mother in Law, Shirley Abbott "Having planned to shop around, Oak By Design was my first stop. I had no need to look any further. Joanne patiently and professionally guiding me through the confusion of choosing the right flooring. The service and support from the staff was exceptional, efficient and helpful. And - my floor looks amazing!"

Fantastic service from start to finish, I would have no hesitation in recommending this company or using them again. Very professional and helpful. Joanne was great in assisting us with choosing both styles and colours of the beams and cladding.

Superb! Fantastic! I can’t recommend enough. If you want gorgeous oak use this company. Oak by design made a porch for us and we couldn’t be more happier with it! It’s beautiful! The quality is first rate. Throughout the build Jo kept us informed as to the process of having the oak cut to size and installed. Jo and the team even sent us a lovely oak chopping board! Jack and his team who built it are fabulous! They go the extra mile. We have decided to use oak by design for a kitchen extension project in the future. Thank you oak by design for giving me a gorgeous porch! Charlie x

We worked with the team who designed a wonderful porch for our house near Harrogate. It has been an amazing addition. Simple but effective - excellent craftsmanship using authentic materials. We are absolutely delighted with the transformation and everyone who sees the porch says how great it looks. Thanks to all the team at Oak By Design.

Found this company by accident whilst passing through Harrogate, but well worth a visit.Great products choice with helpful friendly service. The wooden flooring and beams look great in situ and we are very pleased with the transformed room. Would recommend and use again.

As the owner of a local joinery business, Robert Davis Joinery, I have had the pleasure of using Oak by Design on several occasions over the last 8 years. They have produced bespoke interior products for me including Oak doors and timber moldings. The staff in the office and the workshop are always very helpful and friendly and the standard of the workmanship and materials are always of a very high quality.

Fantastic service and quality of product. I couldn’t be happier with my Oak porch, which was designed to my specification with the minimum of fuss. Joanne was so helpful and nothing was too much trouble. Incredibly well engineered and looks fantastic. Thank you so much.

This is the second time that we have used Oak By Design for oak products and once again we weren’t disappointed. We recently ordered some internal oak doors and from the very start they were a pleasure to deal with. Joanne especially was extremely helpful and friendly, nothing was too much trouble. We were kept updated about the progress of our order. Unfortunately we needed to delay acceptance of the doors for a few weeks and Oak By Design happily agreed to store them in their workshop until we were ready for them. The quality of the doors is very high, they are very well made and finished, far better than any oak doors that you will buy “ off the shelf. “ They are all installed now and look fantastic. I would highly recommend Oak By Design and we will certainly use them again in the future if we require any more oak products. A huge thank you to Joanne and the whole team for a great service and a great product.

Very professional. Excellent product and service. Highly recommended.