Case Studies

A great company to deal with. Professional from start to finish and always there to assist with any queries. Highly recommended.

I firstly used oak by design a couple of years ago for an open oak porch. They were extremely helpful and everything was delivered on time to the highest quality. The porch went together with the oak dowels provided and looked great when it was all slated in. They have also supplied me with a oak beam for a fireplace natural random finish and it looks good.

I could not recommend Oak By Design more highly. Joanne and the team worked tirelessly to resolve an issue that was the result of my mistake when I ordered the porch. Great customer service.

Spectacular service from start to finish! great design work and support from concept to installation. The builders were amazing! So pleased with the outcome! Thankyou so so much !

I wish I could give more starts!! We looked at many companies before finally choosing Oak by Design. We are so glad we chose them. They were excellent from start to finish. They worked with us to find a workable design that was to our liking. Our door looks amazing (despite the building site that still surrounds it!). Their customer service is of the highest standard, Joanne could not do enough to help us. I would not hesitate to recommend them.

We are ‘over the moon’ with our beautiful oak porch made by Oakbydesign .From our initial enquiry to delivery and installation the service and attention to detail has been outstanding! A very big thank you to Joanne who was so helpful and friendly from start to finish which made the whole process such a pleasure. Highly recommend anyone looking for an oak porch to choose Oakbydesign . Yvonne Grant.

We were looking to have a bespoke oak and glass atrium for the front of our new house renovation. We wanted to find a company we trusted, who clearly understood our brief and could manufacture and install a high quality product at a competitive price. A big ask, but OakByDesign ticked all our boxes. Jamie and the team from the initial discovery meeting to completion of the installation were fantastic. The design, material quality and installation were first class and I would highly recommend you to include them within your project plans. Thank you all. Ben and Lindsay.

A first rate service from start to finish. We've used this company in the past for our floor - 40 foot of solid oak! 2 beams and 2 RSJ covers. This time a beam for our new kitchen inglenook and another RSJ cover. More than impressed with the products which more than met our spec. A very friendly and helpful team who I'd recommend to anyone.

My client was looking for ways in which to make his conversion (of an early seventies house into a period family farmhouse) “stand out from the crowd”. whilst maintaining a commercial eye on his expenditure, as the house was being converted for resale profit. Making the choice to meet with Richard and explore possibilities for incorporating some Real solid Oak features into his plans proved to be the making of the project. By taking lots of advice from Richard on both the size and structure of the components we were able to incorporate three key features. The beautiful and bold roof trusses and purlins for the open plan kitchen are simply a joy to behold. The stunning full height gable window which is directly glazed into the large framework can be appreciated from both the the kerbside and of course from within the cosy snug on the ground floor or the amazing first floor main bedroom where we incorporated some additional exposed roof beams just purely for effect. All in all it is fair to say that these significant choices certainly created the wow factor my client was looking for. Having managed to pre sell the property well before completion it in itself demonstrates the benefits of keeping these sorts of real oak features as part of a modern build. I have no hesitation whatsoever is saying that if anyone is looking to get advice and is serious about investing in quality oak products they should have no need to look further than Oak by Design. Thanks again Richard for all your help , guidance and continued support which is a credit to you and the craftsmen you employ.

Very professional. Excellent product and service. Highly recommended.

Ordered an oak mantle beam from Oak by Design and they quickly called to check the finer details. Unfortunatly, the beam was slightly damaged on arrival by the courier company. Oak by Design immediately arranged to have it picked by DHL, transferred back to Yorkshire from Kent, repaired and sent back within 2 days, with no quibbles. The beam is beautiful, as is the high quality customer service by these people. Fully recommend using this company. Anthony Slater, Tonbridge. Tonbridge.

Oak by design provided our engineered oak flooring. From our initial meeting and supply of samples to the final delivery we have been provided with excellent service. Carl has been in touch throughout the process and provided updates about the lead time and expected delivery dates. We are delighted with the flooring. Very happy to recommend Oak by design.

Amazing craftsmanship from this company. The customer service from Joanne was superb. My questions and indecisiveness were never an issue and she was always on hand to offer advice and find the answers to my questions. Our oak porch has transformed the house and we are over thd moon with it. Would highly recommend Oak By Design. Joanne is an asset to the sales and promotion of this company and is very knowledgeable. Would give 10 stars if I could!

Fantastic service from start to finish, I would have no hesitation in recommending this company or using them again. Very professional and helpful. Joanne was great in assisting us with choosing both styles and colours of the beams and cladding.

Found Oak by Design searching for a new front porch to replace a canopy and knew immediately that this was company for the job and I was not disappointed. I already knew what I wanted and Richard, very patiently, developed my basic requirements, with a number of iterations, into a full detailed design. As I live outside their site working area I decided go for supply only and to install the porch myself. It was delivered as promised and it looked great even on the pallet! It took me a while to fit but it was very satisfying and the result is fantastic. The quality of the aged oak and carpentry of the timbers is excellent. I’m delighted with the porch supplied by Oak by Design - it looks superb.

We worked with Jamie from Oak By Design on a super project near Wetherby. There was plenty of oak in this design for the team to really show their worth - and they did. The attention to detail was excellent. If anything was not quite how the client wanted it, they were straight back to attend to this. The customer care was superb. We look forward to working with Oak By Design on another project soon.

Great company, always on the end of the phone to talk through design, measurements, fitting. The Oak is very high standard, looks amazing.

As the owner of a local joinery business, Robert Davis Joinery, I have had the pleasure of using Oak by Design on several occasions over the last 8 years. They have produced bespoke interior products for me including Oak doors and timber moldings. The staff in the office and the workshop are always very helpful and friendly and the standard of the workmanship and materials are always of a very high quality.

Pleasure to do Buisness with

Great service by a friendly professional team, a pleasure to work with. The end result of our oak glazed leisure spa and outdoor kitchen looks fantastic. Great job

We are delighted with our porch, from Oak by Design. Not only is the porch of excellent quality and finish but their customer service could not have been better. They bent over backwards to make sure that we were happy with the porch and I would happily recommend them to anyone.

We decided to get an oak porch to make our home more attractive and we are so glad we did as it really is beautiful ! Joanne and the Team have been professional, friendly and just a pleasure to deal with ! Thank you so much !!

My company has ordered 2 porches with Joanne from oak by design, and have more planned in the future. They've been brilliant from start to finnish. Great communication right through. And the quality of the product is exceptional. Do not hesitate to order.

Great personal service to ensure we got what we needed specific to our personal requirements. Quality is outstanding and there was a helping hand there all the way. The porch we ended up with was not cheap but having looked at others the quality of the Oak by design product shines through. Very pleased with the result and the complements from both neighbours and our builders keep coming.

Fantastic service and quality of product. I couldn’t be happier with my Oak porch, which was designed to my specification with the minimum of fuss. Joanne was so helpful and nothing was too much trouble. Incredibly well engineered and looks fantastic. Thank you so much.

This is the second time that we have used Oak By Design for oak products and once again we weren’t disappointed. We recently ordered some internal oak doors and from the very start they were a pleasure to deal with. Joanne especially was extremely helpful and friendly, nothing was too much trouble. We were kept updated about the progress of our order. Unfortunately we needed to delay acceptance of the doors for a few weeks and Oak By Design happily agreed to store them in their workshop until we were ready for them. The quality of the doors is very high, they are very well made and finished, far better than any oak doors that you will buy “ off the shelf. “ They are all installed now and look fantastic. I would highly recommend Oak By Design and we will certainly use them again in the future if we require any more oak products. A huge thank you to Joanne and the whole team for a great service and a great product.

First class service and product . Our car port and steps look fantastic and blends in with the existing buildings beautifully. Would definitely recommend them.

I first used Oak by Design in 2021 for a oak porch, I used them again 2023 for an oak pergola. Both times my clients have been Delighted with the finished product. Both times the product was delivered when stated, everything i needed was on the delivery. Oak by design listened to what I required for both jobs. The quality of the oak is excellent, all joints fit correctly & if I had a problem I only had to ring and speak to them. R Brown Carpentry always recommends Oak by Design when asked about oak structures.

What can I say, Oak By Design have been the most fantastic company to deal with. Joanne was so helpful, friendly and professional. She really seemed to care about our project, which made such a difference. We had 4 oak RSJ covers made and 2 fireplace mantles. The finish is outstanding. Everyone believes they are solid beams, which was just what we wanted. The care and attention this company will give you is 2nd to none and I would highly recommend them. Pictures will follow when we complete our project, thanks again Oak By Design. x

Found this company by accident whilst passing through Harrogate, but well worth a visit.Great products choice with helpful friendly service. The wooden flooring and beams look great in situ and we are very pleased with the transformed room. Would recommend and use again.

Firstly, the product quality was superb, a beautiful oak mantle piece for my fire place, gorgeous. The installation was quick, efficient and fitter very friendly. The price was very reasonable, actually very good value. But what makes it all SIX STAR, ( but we I can only give 5!), was the customer service. When walking in the shop I was perfectly attended to, I was given samples to take home and they remembered to call soma days later to see what I thought. Order to install time was very fast for such a bespoke service. My experience was world class, great to deal with a brilliant local/small business, I totally recommend.

A fabulous service and supportive through the design and delivery process. Highly recommended

Working with Oak By Design on our project was a pleasure and we were delighted with the results. Joanne was extremely helpful, quick to answer any questions and generally a great person to deal with! The quality and finish of the products - RSJ covers and Oak Windows & Doors were superb and look great. Would highly recommend working with Oak By Design and would not hesitate to use their services again for future projects!

Oak by design were a fantastic company to deal with. They made us some treads for a bespoke stair case from large pieces of air dried oak. They were very thorough in making sure that they understood exactly what we wanted. They made excellent suggestions for small changes to our own design in order to produce a better finished product and to manage the cost. We were very happy with the treads when they were delivered. They look fantastic and fitted perfectly to the steel frame which was made by a third party. I could not recommend them more highly.

From the start of our enquiry, the service provided was excellent. Joanne was a great help and the oak porch structure looks fantastic on our new build. It completely changed the look of the house. Very quick delivery could not recommend enough.

On behalf of John Docherty: Oak By Design were a great company to deal with; helpful, knowledgeable, professional. The quality of the oak supplied to us for our bespoke porch was first class. Nothing was too much trouble for this company, and we will definitely be using this wonderful company again in 2022.

Excellent customer service. Very friendly. Explained in detail. Product is beautiful. Would recommend. Company sent photos of finished product prior to dispatch to confirm our happiness with their work.

Having lived with our porch for over 2 years I can honestly say it’s the best addition to our house we ever made. Not only does it look fantastic the quality is outstanding. I love that it keeps the mud out of the hall and provides a seating area to remove muddy boots.

We ordered two bespoke doors and two bespoke porches for our house build from Joanne at OByD. We were specifically delighted with Joanne's attention to detail (and patience! lol) making the overall customer experience excellent. The product was equally fantastic, the product quality was truly beyond our expectations. Joanne is super helpful and knowledgeable, and kept my spirits up throughout our project. We would 100% recommend OByD, and specifically Joanne, for all your standard and bespoke oak requirements. H&D

Perfect from start to finish. The service is above and beyond. Pleasure to install

Very impressed with Oak By Design. Customer service is fantastic and they were very patient in helping me ensure what I needed was the right size. Photos sent of oak cover before it was sent to me and end product was great. It was also not the most expensive either. Would definitely recommend.

We can thoroughly recommend Oak by Design. Not only did they provide the best of oak floors and oak staircase to suit our new, contemporary home, but they returned to make good a problem which was not their fault. Going the extra mile separates great companies from ordinary firms. Thank you Jamie & Billy. From Mike & Barbara, York.

Amazing customer service from beginning to end . My builder was in awe at the quality of the oak porch components. Call them and ask for Joanne - what she doesn’t know isn’t worth knowing! It’s not every day you invest in a “proper” porch so do it right. You’ll definitely be delighted!

My wife and I recently purchased an oak porch from Oak By Design. We are delighted with the porch and it has been much admired. We did get some help assembling it but everything fitted together perfectly.

Excellent quality workmanship and materials. Very easy and friendly to deal with on the phone. Everything done on time and no problems at all. Will definitely use again next time I need an oak porch or any other oak structures.

Four years ago we took the decision to completely gut an old farmhouse and start again with it, we started looking for a supplier of oak to refit all of the internal doors, door casings, skirting and flooring. Our carpenter recommended Oak By Design. He wasn't wrong! All of the oak has been completely top notch. As the old house has settled into it's new skin it has moved and cracked in various places, the only thing that has been stable and unwavering is the oak. The customer service has been superb, with them continuing to supply exactly the same items, with the same quality over the course of 4 years. They even indulged our designs for furniture for our "boot room", with Shoe pigeon holes and a bench which we could store wellies under (as pictured). The doors supplied by them are reassuringly heavy and sturdy, with a proper "thunk" as you close them, cutting off sound from the rest of the house. There may be other, cheaper suppliers of oak out there, but none with the same level of quality, longevity and customer service as Oak By Design. If you want to do it right (& once!) use these guys.

Marvellous place, so many wonderful things made from wood.

Great service from start to finish, Joanne was great help. Designs were spot on and so happy with the porch. 10/10. Fully recommend.