York College

Posting on behalf of my Mother in Law, Shirley Abbott "Having planned to shop around, Oak By Design was my first stop. I had no need to look any further. Joanne patiently and professionally guiding me through the confusion of choosing the right flooring. The service and support from the staff was exceptional, efficient and helpful. And - my floor looks amazing!"

A great company to deal with. Professional from start to finish and always there to assist with any queries. Highly recommended.

Thank you Jo for your assistance and detailed guide every step of the way with my new porch. Very pleased with the finished product, I would highly recommend Jack and his team for installation

Oak by Design were extremely helpful at all stages of my project from helping and advising me to choose the most appropriate beam through to advice on fixing the beam. They were extremely patient with changes to my beam dimension requirements finally providing a solution to suit my project. They provided photographs on completion of the beam prior to dispatch to ensure that my requirements had been met. I was extremely impressed by the quality and finish of the beam which has become the focal point for my fireplace project. Oak by Design provided customer care of the highest quality and I would highly recommend their services.

Amazing craftsmanship from this company. The customer service from Joanne was superb. My questions and indecisiveness were never an issue and she was always on hand to offer advice and find the answers to my questions. Our oak porch has transformed the house and we are over thd moon with it. Would highly recommend Oak By Design. Joanne is an asset to the sales and promotion of this company and is very knowledgeable. Would give 10 stars if I could!

I firstly used oak by design a couple of years ago for an open oak porch. They were extremely helpful and everything was delivered on time to the highest quality. The porch went together with the oak dowels provided and looked great when it was all slated in. They have also supplied me with a oak beam for a fireplace natural random finish and it looks good.

Great personal service to ensure we got what we needed specific to our personal requirements. Quality is outstanding and there was a helping hand there all the way. The porch we ended up with was not cheap but having looked at others the quality of the Oak by design product shines through. Very pleased with the result and the complements from both neighbours and our builders keep coming.

We were looking to have a bespoke oak and glass atrium for the front of our new house renovation. We wanted to find a company we trusted, who clearly understood our brief and could manufacture and install a high quality product at a competitive price. A big ask, but OakByDesign ticked all our boxes. Jamie and the team from the initial discovery meeting to completion of the installation were fantastic. The design, material quality and installation were first class and I would highly recommend you to include them within your project plans. Thank you all. Ben and Lindsay.

Oak by design were a fantastic company to deal with. They made us some treads for a bespoke stair case from large pieces of air dried oak. They were very thorough in making sure that they understood exactly what we wanted. They made excellent suggestions for small changes to our own design in order to produce a better finished product and to manage the cost. We were very happy with the treads when they were delivered. They look fantastic and fitted perfectly to the steel frame which was made by a third party. I could not recommend them more highly.

Spectacular service from start to finish! great design work and support from concept to installation. The builders were amazing! So pleased with the outcome! Thankyou so so much !

This is the second time that we have used Oak By Design for oak products and once again we weren’t disappointed. We recently ordered some internal oak doors and from the very start they were a pleasure to deal with. Joanne especially was extremely helpful and friendly, nothing was too much trouble. We were kept updated about the progress of our order. Unfortunately we needed to delay acceptance of the doors for a few weeks and Oak By Design happily agreed to store them in their workshop until we were ready for them. The quality of the doors is very high, they are very well made and finished, far better than any oak doors that you will buy “ off the shelf. “ They are all installed now and look fantastic. I would highly recommend Oak By Design and we will certainly use them again in the future if we require any more oak products. A huge thank you to Joanne and the whole team for a great service and a great product.

Great service from start to finish, Joanne was great help. Designs were spot on and so happy with the porch. 10/10. Fully recommend.

Outstanding customer service from a company that truly cares. I’ve only dealt with a small amount of companies where buying experience totally outstrips the monetary value & this is one of them.

Pleasure to do Buisness with

Oak by design provided our engineered oak flooring. From our initial meeting and supply of samples to the final delivery we have been provided with excellent service. Carl has been in touch throughout the process and provided updates about the lead time and expected delivery dates. We are delighted with the flooring. Very happy to recommend Oak by design.

Excellent quality workmanship and materials. Very easy and friendly to deal with on the phone. Everything done on time and no problems at all. Will definitely use again next time I need an oak porch or any other oak structures.

We worked with Jamie from Oak By Design on a super project near Wetherby. There was plenty of oak in this design for the team to really show their worth - and they did. The attention to detail was excellent. If anything was not quite how the client wanted it, they were straight back to attend to this. The customer care was superb. We look forward to working with Oak By Design on another project soon.

Amazing customer service from beginning to end . My builder was in awe at the quality of the oak porch components. Call them and ask for Joanne - what she doesn’t know isn’t worth knowing! It’s not every day you invest in a “proper” porch so do it right. You’ll definitely be delighted!

On behalf of Shears PHG Our customer was looking at having an oak porch built for their property in the West Midlands we got in contact with Joanne at Oak by Design and she was really helpful, always friendly on the phone and polite nothing was too much trouble. Joanne kept us up to date through every stage and our customer is really pleased with the results of the Porch it looks great and we wouldn’t hesitate to use them again in the future

We decided to get an oak porch to make our home more attractive and we are so glad we did as it really is beautiful ! Joanne and the Team have been professional, friendly and just a pleasure to deal with ! Thank you so much !!

Oak by Design have made 2 oak framed rooms for us, sunroom at the front and and "moonroom" (photo) at the back which encompasses a shower room, work area and storage. They have been helpful at every stage and the outcome is simply brilliant. They make the whole house feel roomier and brighter and are beautiful places to be. GE North Yorkshire

Thank you Oak by Design for my gorgeous… Thank you Oak by Design for my gorgeous oak porch. From my first contact with your company and speaking with Amanda the service has been first class. The quality of the oak and the design of the porch was just what I wanted. Manufacture and delivery were well communicated and delivered to site for our builder on time and to fit in with the building works. Your finishing touches and added extras made our porch very unique to our home. I have had lots of compliments on the enhanced look it has made to our property and our builder is full of praise about the quality and the ease of construction on-site. Thank you so much Amanda & all the team at Oak by design.

My company has ordered 2 porches with Joanne from oak by design, and have more planned in the future. They've been brilliant from start to finnish. Great communication right through. And the quality of the product is exceptional. Do not hesitate to order.

Firstly, the product quality was superb, a beautiful oak mantle piece for my fire place, gorgeous. The installation was quick, efficient and fitter very friendly. The price was very reasonable, actually very good value. But what makes it all SIX STAR, ( but we I can only give 5!), was the customer service. When walking in the shop I was perfectly attended to, I was given samples to take home and they remembered to call soma days later to see what I thought. Order to install time was very fast for such a bespoke service. My experience was world class, great to deal with a brilliant local/small business, I totally recommend.

Super friendly people helping me with my self build porch!

Great company, always on the end of the phone to talk through design, measurements, fitting. The Oak is very high standard, looks amazing.

From the start of our enquiry, the service provided was excellent. Joanne was a great help and the oak porch structure looks fantastic on our new build. It completely changed the look of the house. Very quick delivery could not recommend enough.

Fantastic service from start to finish, I would have no hesitation in recommending this company or using them again. Very professional and helpful. Joanne was great in assisting us with choosing both styles and colours of the beams and cladding.

Fantastic staff with fantastic craftsmanship. Great communication and always on the ball. I would highly recommend oak by design, I don’t think you could get a better quality oak porch anywhere. Extremely pleased with ours , always getting compliments from fellow villagers

Very impressed with Oak By Design. Customer service is fantastic and they were very patient in helping me ensure what I needed was the right size. Photos sent of oak cover before it was sent to me and end product was great. It was also not the most expensive either. Would definitely recommend.

Really delighted with the new porch by Oak by Design. It adds a super feature to my converted barn. Thanks to Joanne and the team.

I was sourcing an oak RSJ cover (circa 5m length) for my extension and found Oak by Design on the internet. All of the reviews I could were glowing and so I contacted them......And I'm so glad that I did. Joanne Fisher answered my initial call and she looked after my order from beginning to end - in terms of ensuring that I got exactly what I wanted she/they provided a superb service - everything on time - delivery in to the Peak District to suit when I wanted. The quality of the the RSJ cover is fantastic thick solid oak that matches my oak floor - looks amazing. If you want anything oak I can thoroughly recommend Oak By Design.

A first rate service from start to finish. We've used this company in the past for our floor - 40 foot of solid oak! 2 beams and 2 RSJ covers. This time a beam for our new kitchen inglenook and another RSJ cover. More than impressed with the products which more than met our spec. A very friendly and helpful team who I'd recommend to anyone.

Working with Oak By Design on our project was a pleasure and we were delighted with the results. Joanne was extremely helpful, quick to answer any questions and generally a great person to deal with! The quality and finish of the products - RSJ covers and Oak Windows & Doors were superb and look great. Would highly recommend working with Oak By Design and would not hesitate to use their services again for future projects!

We can thoroughly recommend Oak by Design. Not only did they provide the best of oak floors and oak staircase to suit our new, contemporary home, but they returned to make good a problem which was not their fault. Going the extra mile separates great companies from ordinary firms. Thank you Jamie & Billy. From Mike & Barbara, York.

From start to finish Oak By Design have been incredible, nothing was too much trouble. Our new Oak doors are beautifully made and have really been the icing on the cake to finish our house renovations off. We have also had a fabulous outdoor oak structure with heating and we are very much looking forward to making the most of it in the months ahead. Thank you to the whole team I would throughly recommend.

Found this company by accident whilst passing through Harrogate, but well worth a visit.Great products choice with helpful friendly service. The wooden flooring and beams look great in situ and we are very pleased with the transformed room. Would recommend and use again.

From the beginning the customer service has been superb, excellent help and advice when choosing the flooring, delivery arriving when promised and a product which is extremely high quality. We have replaced the majority of our flooring downstairs and we are so pleased with the result that we would have paid more. Fantastic.

From the moment we visited the Oak Design showroom, we knew that we were dealing with a top quality local company. Richard the owner, showed us around his design works with real pride of his product and service offering. Jamie as sales executive has discussed and agreed the options & design with costs to us and we have now implemented the first phase of our home improvement, with more work to follow. We are highly delighted with the finished product and would strongly recommend Oak Design to other interested clients. I also suggest that you pay them a personal visit at the Home Building & Renovation exhibition in Harrogate, as well as their wonderful showroom of Oak Solutions in Tockwith to get a personal guided tour.

From the initial quotation right through to the delivery and after service Joanne has been brilliant and given me an excellent product. I have just ordered another porch for another project from them and I will continue to do so for future projects . Thomas and Bell Building Contractors Ltd

My wife and I recently purchased an oak porch from Oak By Design. We are delighted with the porch and it has been much admired. We did get some help assembling it but everything fitted together perfectly.

Excellent customer service. Very friendly. Explained in detail. Product is beautiful. Would recommend. Company sent photos of finished product prior to dispatch to confirm our happiness with their work.

We got a fantastic garden structure from Oak by Design. It is a very handsome building and the design process was very patient, to say the least. We didn’t really know what we wanted, so we had to be guided through it. And we are delighted.

Found Oak by Design searching for a new front porch to replace a canopy and knew immediately that this was company for the job and I was not disappointed. I already knew what I wanted and Richard, very patiently, developed my basic requirements, with a number of iterations, into a full detailed design. As I live outside their site working area I decided go for supply only and to install the porch myself. It was delivered as promised and it looked great even on the pallet! It took me a while to fit but it was very satisfying and the result is fantastic. The quality of the aged oak and carpentry of the timbers is excellent. I’m delighted with the porch supplied by Oak by Design - it looks superb.

Four years ago we took the decision to completely gut an old farmhouse and start again with it, we started looking for a supplier of oak to refit all of the internal doors, door casings, skirting and flooring. Our carpenter recommended Oak By Design. He wasn't wrong! All of the oak has been completely top notch. As the old house has settled into it's new skin it has moved and cracked in various places, the only thing that has been stable and unwavering is the oak. The customer service has been superb, with them continuing to supply exactly the same items, with the same quality over the course of 4 years. They even indulged our designs for furniture for our "boot room", with Shoe pigeon holes and a bench which we could store wellies under (as pictured). The doors supplied by them are reassuringly heavy and sturdy, with a proper "thunk" as you close them, cutting off sound from the rest of the house. There may be other, cheaper suppliers of oak out there, but none with the same level of quality, longevity and customer service as Oak By Design. If you want to do it right (& once!) use these guys.

Very professional. Excellent product and service. Highly recommended.

When embarking on a large renovation project assembling the right team of skilled work people is vital. It involves the need for skill, imagination and trust. It was important to us to use a local company and Oak by Design seemed to tick the right boxes although we had not dealt with them or indeed heard of them before. We soon came to realise that the combination of Ben, Billy, Jamie, Matt and MIck ( listed strictly in alphabetical order ) was a great success. Skilled: highly, imaginative: an excellent creative talent, trustworthy: 100% but also such great team players that all the other trades on site benefitted from their cooperation and great good humour. I would endorse the other reviewers who have commented on the quality of the materials used, whether in the replacement windows, the light oak internal doors. the fantastic oak staircase, the secret bookcase and the pièce de résistance: the oak conservatory. It has been a great project and much of that I attribute to the work of Oak by Design. A big thank you to you all.

Perfect from start to finish. The service is above and beyond. Pleasure to install